Booking Confirmation

Your reservation is confirmed once payment has been successfully processed. You will receive a confirmation email and/or text message with your booking details.

Access instructions, including the building access code and any additional information needed for your visit, will be sent before your reservation.

Cancellations and Refunds

Bookings canceled at least 48 hours before the scheduled start time are eligible for a 100% refund.

Bookings canceled less than 48 hours before the scheduled start time are eligible for a 50% refund.

No-shows and reservations canceled after the scheduled start time are non-refundable.

Refunds will be returned to the original payment method. Processing times may vary depending on your bank or card provider.

Rescheduling

Bookings may be rescheduled at no additional cost when the request is made at least 24 hours before the scheduled start time. All rescheduled dates and times are subject to availability.

Rescheduling requests made less than 24 hours before the scheduled start time may be approved at Modern Cowork’s discretion, and additional fees may apply.

A reservation may only be rescheduled to another available date and time. Rescheduling does not guarantee that the same room, location, or time slot will be available.

Arrival and Access

Please arrive at your scheduled start time. Your reservation begins and ends at the times shown in your booking confirmation.

Early access is not guaranteed. If additional setup or cleanup time is needed, please include that time when making your reservation.

Guests must follow all access instructions provided by Modern Cowork. Access codes may not be shared with individuals who are not attending the reservation.

Extending Your Reservation

You may extend your reservation if the room is available. Additional time must be approved and paid for before the original reservation ends.

Remaining in the room beyond the scheduled end time without approval may result in additional charges.

Room Capacity and Guests

The number of attendees may not exceed the stated capacity of the conference room.

The person who completed the booking is responsible for their guests and for ensuring that everyone follows Modern Cowork’s rules and policies.

Children must be supervised at all times.

Food and Beverages

Food and non-alcoholic beverages are permitted unless otherwise stated.

Guests are responsible for cleaning up all food, drinks, containers, and trash before leaving. Any spills or damage should be reported immediately.

Alcohol is not permitted without prior written approval from Modern Cowork.

Cleaning and Room Condition

Please leave the conference room in the same condition in which you found it.

Before leaving, guests should:

- Remove all personal belongings.

- Dispose of trash.

- Wipe up any spills.

- Return furniture and equipment to their original positions.

- Turn off any equipment that was used.

Additional cleaning fees may be charged if the room is left excessively dirty or requires cleaning beyond normal use.

Noise and Conduct

Guests must be respectful of members, tenants, neighboring businesses, and other visitors.

Excessive noise, disruptive conduct, illegal activity, smoking, vaping, and the use of prohibited substances are not allowed.

Modern Cowork reserves the right to end a reservation without a refund if guests engage in unsafe, disruptive, or inappropriate behavior.

Equipment and Internet

Available room equipment and Wi-Fi are included with the reservation unless otherwise stated.

Guests are responsible for testing any presentation materials, devices, or software needed for their meeting. Modern Cowork does not guarantee compatibility with every personal device or platform.

Please notify us as soon as possible if you experience an issue with the internet, television, furniture, access system, or other equipment.

Damages and Additional Charges

The person who completed the booking is responsible for any damage caused by themselves or their guests.

Charges may apply for damaged or missing furniture, equipment, fixtures, access devices, or other property. Charges may also apply for excessive cleaning, unauthorized overtime, or violations of these policies.

Personal Belongings

Modern Cowork is not responsible for personal belongings that are lost, stolen, damaged, or left behind.

Items left in the room may be discarded or moved to lost and found.

Holidays and Building Availability

Conference room availability on holidays may vary by location. If the room is available through the booking calendar, it may generally be reserved.

Holiday bookings may have limited on-site support, so guests should carefully review all access instructions before arrival.

Emergencies and Unexpected Closures

Modern Cowork reserves the right to cancel, modify, or relocate a reservation due to emergencies, maintenance issues, utility outages, severe weather, safety concerns, or other circumstances outside of our reasonable control.

If Modern Cowork must cancel a reservation, the guest will be offered the option to reschedule or receive a full refund.